Switch Between Work and Play Smoothly
Effortless Display Transitions
Stay Linked to Your Daily Life
Stay effortlessly connected to your daily devices, with multiple ports for ultimate convenience. Switch between all your display needs with seamless efficiency.
Switch Seamlessly with One Click
Conveniently placed buttons make switching between activities a breeze, streamlining your journey from every input source for your preferred setup.
Meet All Your Needs
Seamless Viewing: 100Hz Smooth Motion
100Hz refresh rate reacts more quickly to changes, resulting in a clearer and smoother user experience with eye comfort for webpage reading, video streaming, or gaming, etc.
VESA Certified MediaSync Guarantees
VESA Certified MediaSync guarantees jitter-free playback, supporting all international broadcast video formats for an optimal multimedia experience.
Coding
Color Modes for Multitasking
Coding Mode is designed to make every color stand out for easy readability with optimized contrast and saturation of dark mode.
Reading
Color Modes for Multitasking
ePaper Mode, the simulated e-book display, balances the text and background to make long reading sessions easier on the eyes.
BenQ Eye-Care solution offers eye protection features, proprietary technologies and software to take care of your eye health with ease.
Lasting Well-Being on Your Eyes
During long usage from day to night, the Brightness Intelligence sensor detects light changes in your viewing environment and actively adjusts the screen brightness for a comfortable viewing experience. B.I. Gen2 allows for a higher degree of adjustability with customizable screen brightness to adjust to your preferences while caring for your eyes.
Brightness Intelligence Technology
The Brightness Intelligence Technology (B.I.Tech.) detects content intensity to avoid overexposure of bright scenes while enhancing dark areas to maintain clear visibility. The display performance is ideal for both work and fun, protecting your vision with superb imagery quality.
Eye-CareU
Leave it to the compatible software of Eye-CareU on the GW2490 to set timers, light reminders, and distance reminders to correct your posture as you focus on what you do best. The pop-up works as an assistant, allowing for quick navigation and settings via its quick on-screen control.
TÜV Rheinland Certified
Global safety authority, TÜV Rheinland, certified the GW2490's Flicker-Free and Low Blue Light Technology as truly friendly to the human eye. Eyesafe 2.0 certification ensures that the display reduces blue light while maintaining vivid colors
Display
Screen Size : 23.8 inch
Panel Type : IPS
Backlight Technology : LED backlight
Resolution (max.) : 1920x1080
Brightness (typ.) : 250 nits
Viewing Angle (L/R) (CR>=10) : 178°/178°
Response Times (GtG) : 5 ms
Native Contrast : 1300:1
Refresh Rate (Hz) : 100
Color Gamut : 99% sRGB
Color Mode : Care mode, Cinema, Coding, ePaper, Game, M-Book, Standard, User
Aspect Ratio : 16:9
Display Colors : 16.7 million color
PPI : 93
Display Screen Coating : Anti-Glare
Color Temperature : Bluish, Normal, Reddish, User Define
Gamma : 1.8 - 2.6
HDCP : 1.4
OSD Language : Arabic, Chinese (simplified), Chinese (traditional), Czech, Deutsch, English, French, Hungarian, Italian, Japanese, Korean, Netherlands, Polish, Portuguese, Romanian, Russian, Spanish, Swedish
AMA : Yes
Audio
Built-in Speaker : 2Wx2
Headphone Jack : Yes
Power
Voltage Rating : 100 - 240V
Power Supply : Built-in
Power Consumption (normal) : 20 W
Power Consumption (max) : 30 W
Power Consumption (sleep mode) : <0.5 W
Dimension and Weight
Tilt (down/up) : -5˚ - 20˚
Dimensions (HxWxD) (mm) : 408x540x182
Dimensions (HxWxD) (inch) : 16.1x21.3x7.2
Dimensions (HxWxD) (w/o Base) (mm) : 343x540x61
Dimensions (HxWxD) (w/o Base) (inch) : 13.5x21.3x2.4
Net Weight (kg) : 3.93
Net Weight (lb) : 8.66
Net Weight (w/o Base) (kg) : 3.54
Net Weight (w/o Base) (lb) : 7.80
VESA Wall Mount : 100x100 mm
Accessories
Other Accessories : QSG, Safety Instruction, Warranty Card
Connectivity
HDMI (v1.4) : 2
DisplayPort (v1.2) : 1
Eye Care
Flicker-free Technology : Yes
Brightness Intelligence Gen2 (B.I. Gen2) : Yes
Low Blue Light Plus : Yes
Color Weakness : Yes
ePaper : Yes
Eye Reminder : Yes
Environmental Standards
Energy Star : 8.0
TCO Certified : 9.0
EPEAT : Bronze
Certification
TUV Certificate : Eye Comfort 2.0, EyeSafe 2.0, Flicker-free, Low Blue light (Hardware Solution)
VESA MediaSync : Yes
Software
We have a 14-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at . If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.